Terms & refunds
Last updated August 2026. Plain English, no traps.
What you're buying
Credits are an in-game currency on the Grindtime Minecraft server. They have no cash value, cannot be exchanged for money, and exist only inside the game. You are buying access to in-game content, not a physical or transferable good.
Delivery
Credits are delivered by running a command against the live server against the Minecraft username you supply at checkout. Delivery normally completes within seconds. If you are offline when the order clears, it stays queued and is delivered on your next login.
You are responsible for entering your username correctly. If you mistype it, contact us with your order reference and we will re-target the delivery.
Refunds
- Refunds are available within 24 hours of purchase provided the Credits are unspent.
- Once Credits have been spent in game, the purchase is final.
- If delivery fails entirely and we cannot resolve it, you get a full refund, no time limit.
- Raising a chargeback without contacting us first results in the account being blocked from the store and the server.
To request a refund, contact us in Discord or email support@grindtime.cc with your order reference.
Server changes
We may rebalance, rename or retire in-game items and features. Credits already in your wallet are not removed by a rebalance. Any season wipe is announced in advance with a clear statement of what carries over.
Payments and data
Payments are processed by Stripe. Card details never reach our servers. We store your Minecraft username, the pack purchased, the amount, an order reference and (if you provide one) an email address, for the purpose of delivering and supporting your order.
Not affiliated with Mojang
Grindtime is not affiliated with, endorsed by, or associated with Mojang AB, Microsoft, or Minecraft.